By & Havn, a public organisation managing urban development and harbor operations with 185 employees across multiple locations, wanted to strengthen cybersecurity awareness and test employee resilience against phishing attacks. Building on successful campaigns in 2022 and 2023, the organisation engaged with Bureau Veritas again in 2025 to continue this vital work. As Flemming Terkelsen, IT Supporter at By & Havn, noted: “Even though we’re a relatively small customer in your portfolio, you wouldn’t know it. The work was carried out just as professionally with us as I think it is with your other customers.”
Public sector organisations like By & Havn handled important infrastructure and citizen services. A cyberattack wouldn’t just disrupt operations, it could undermine public trust and compromise essential urban functions.